Turn Feedback Into Loyalty with AI
Collect feedback, understand customer journeys, automate actions, and improve experiences with Intunix XM.
NPS Score
+62 · up 8 pts
AI Insight
3 detractors need follow-up
Workflow Triggered
NPS < 6 -> case + alert
Built for modern businesses across every industry
Most businesses collect feedback.
Few ever close the loop.
Feedback that dies in a spreadsheet is lost revenue. Intunix turns every signal into a continuous loop — capture, understand, act, grow, repeat.
Capture
Forms, surveys & AI calls collect every signal.
Understand
AI turns raw feedback into clear insight.
Act
Cases & workflows respond the instant it lands.
Grow
Resolved customers become reviews & revenue.
One platform for experience management
From the first signal to measurable growth — Intunix closes the loop so feedback always leads to action.
Listen
Capture feedback everywhere your customers are — no signal slips through.
Understand
AI reads every response, surfaces themes, and maps the full customer journey.
Act
Route at-risk feedback into cases and automated workflows instantly.
Grow
Turn happy customers into reviews, reputation, and revenue.
Two products, one connected platform
Experience captures and resolves feedback. Growth compounds it into reputation and revenue.
Everything to listen, understand, and act
Forms
Branded forms with logic in minutes.
Surveys
NPS, CSAT, CES across every channel.
Inbox
Every response in one triageable inbox.
Cases
Turn at-risk feedback into tracked cases.
Workflows
Automate follow-up the moment a signal arrives.
AI Calls
Collect feedback through AI-led conversations.
Analytics
Journey-level analytics, not just charts.
Meet Nia — your
AI Experience Manager
Just ask. Nia builds surveys, finds insights, drafts reports, and automates the busywork — in plain language.
Automate the response, not just the survey
Trigger → condition → action. No-code workflows act the instant feedback arrives — and Nia can even pick up the phone.
Trigger
NPS below 6
Action
Create Case
Action
Assign Owner
Action
Send Alert
Integrate in minutes
Connect Intunix to where your customers already are — no heavy engineering required.
Web SDK
Drop-in snippet for any website.
WordPress
Official plugin, live in minutes.
Shopify
Capture feedback post-purchase.
API
REST + GraphQL for anything custom.
A platform, not just a survey tool
Traditional tools stop at collecting responses. Intunix takes you all the way to action and growth.
Measurable impact, not vanity metrics
0M+
Responses collected
0.0/5
Average review score
0%
Faster case resolution
0+
Countries served
Experience teams ship faster with Intunix
“We finally act on feedback the day it arrives. Intunix turned our NPS program into a growth engine.”
Sarah Chen
Head of CX · Lumen SaaS
“AI Calls and review campaigns recovered customers we used to lose silently. The ROI was obvious in weeks.”
Marcus Reed
Founder · Northbound Commerce
“Nia builds the surveys and reports my team used to spend days on. It feels like an extra analyst.”
Priya Nair
VP Product · Atlas Learning
Questions, answered
Experience Management (XM) is the practice of measuring and improving every experience customers have with your business — then acting on what you learn.
Net Promoter Score is a simple metric that asks how likely customers are to recommend you, from 0 to 10. Intunix turns that score into follow-up actions.
Traditional tools stop at collecting responses. Intunix adds AI insights, cases, workflows, AI calls, journey analytics, and review management — so feedback always leads to action.
Yes. Intunix integrates with Shopify to capture feedback after purchase and trigger review campaigns automatically.
Yes — install the official WordPress plugin and you are live in minutes.
Nia is your AI Experience Manager. Ask in plain language to build surveys, find insights, draft reports, and automate workflows.
Start Building Better Experiences
Collect feedback, automate action, and grow — all in one AI-native platform.